What are your terms of return?

What items can be returned?

All products on the site can be returned, except those marked differently. The returned products must be intact, in perfect condition for resale, in their original packaging. They must not have been worn or used, nor have they suffered any deterioration, however slight, and must be in a perfectly clean condition. Any product that is damaged, incomplete, or whose original packaging has deteriorated will not be refunded.

The right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized (Article 121-20-2). This article is valid for ski packs delivered with bindings assembled at the customer's request. As the bindings are customized to the customer's boot size, no skis will be returned.

No return request will be accepted under the pretext of a cheaper price from one of our competitors.

The shoes must be returned in the original box, the shoe box cannot be used as a shipping box, this set must be packed in another box for protection during shipping.

Precisionski reserves the right to withhold 5% of the total amount of your order if the package is returned to us without taking care to respect the above instructions.