Jv
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Activity overview
Latest activity by Jv-
Jv created an article,
How to track my package?
Once your order has been prepared and shipped. It is supported by our transport partner. You will receive an email from him at the end of the day containing the tracking of his pack...
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Jv created an article,
What do I do if I am absent at the time of delivery?
Were you absent when your order was delivered? Rest assured, a voucher has been left or an email has been sent to you to reschedule your delivery. Depending on the carrier you have chosen, you will...
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Jv created an article,
My order is subject to a payment error
A payment may fail for several reasons. You have received a 3D secure code : a security procedure to ensure that you are the source of the initiated payment request. This code is only valid for a ...
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Jv created an article,
I did not receive my order confirmation email is this normal?
You have just placed an order and have not received a confirmation email. First of all, think about checking your junk mail, as it is not uncommon for our emails to slip through. If this is not the...
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Jv created an article,
How do I reset my password?
Forgot your password? Go to the "my account" section at the top right of our site. The "Log in to your account" page appears Click on "forgot password" and enter the email address you used to creat...
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Jv created an article,
What are the different payment methods you offer?
In order to facilitate your experience with our services, we offer a variety of payment methods depending on the country. EUROPE Secure payment by credit card (Mastercard, CB, Visa, American Expre...
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Jv created an article,
Is it possible to cancel my order ?
Did you make a mistake when ordering? Several cases are possible. You have just placed an order and it is still in "payment accepted" or "in preparation" Get in touch as soon as possible with ...
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Jv created an article,
Are your products guaranteed?
The warranty period for each of the products we offer depends on each brand. It lasts for a minimum of two years in accordance with the French law. Precision ski undertakes to take charge of each r...
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Jv created an article,
Do you send parcels all over the world?
Via our shipping partners Mondial Relay, GLS, Chronopost and FedEx, we ship anywhere in Europe. To ensure that your country is well served, simply create a customer account and try to enter your de...
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Jv created an article,
Do you offer 24 hour express delivery?
Only one carrier provides 24-hour express delivery in France: Chronopost. If you choose Chronopost Pick Up delivery (8.99€) or home delivery (5.95€), for any order placed on our website before 3pm,...