Service Client

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Latest activity by Service Client
  • Service Client created an article,

    What size should my nordic skis and poles be?

    Nordic skiing is divided into two categories: classic cross-country skiing and skating. In classic cross-country skiing, the skis must be kept parallel by sliding them one in front of the other. To...

  • Service Client created an article,

    How do I return a package from a foreign country?

    You are not satisfied with your order and would like to send it back to us? No problem ! At Precision Ski, you have 30 days from the reception of your products to exercise your right of retraction,...

  • Service Client created an article,

    How long do I have to return my order?

    You have a period of 30 days from the receipt of your products to exercise your right of withdrawal from Precisionski without having to justify your decision or pay any penalty. Precisionski no lon...

  • Service Client created an article,

    How are customs fees paid?

    Most of the time, you will be asked to pay customs duties by the carrier you have chosen, just before delivery. You will have the option of paying them or returning the goods to the sender.

  • Service Client created an article,

    Are returns free?

    There are three types of returns at Précision Ski:  Return following an error on your part Return following an error on our part Return following after sales service No fees will be retained for ...

  • Service Client created an article,

    Which countries are affected by customs duties?

      All countries outside the European Union are affected by customs fees. If you want to know how they are calculated, please read our article : How much are the customs fees?

  • Service Client created an article,

    How much are the customs fees?

    For all sales outside the European Union, the prices are displayed excluding taxes on the site. You will therefore have to pay customs fees when the package enters its destination country.  These c...

  • Service Client created an article,

    What should I do if a parcel arrives damaged?

    If your parcel is in poor condition when it is delivered (damaged, wet, rescotched, etc.) do not accept it without checking. You can ask the carrier or the relay point to open the parcel to be sure...

  • Service Client created an article,

    How much are the delivery costs?

    In order to guarantee you the best possible delivery service, PRECISION SKI offers you different delivery methods which you will find in our article: What are the delivery times? The delivery costs...

  • Service Client created an article,

    What are the delivery times?

    In order to guarantee the best possible delivery service, PRECISION SKI offers different delivery methods and guarantees same day shipping for orders placed before 3pm. Except for exceptional event...